Airlines call for review of EU passenger compensation rights for delayed and canceled flights

Passengers from European Union countries have the right to seek compensation from airlines if they are subject to flight cancellations or delays.

Depending on the difference in scheduled arrival time as well as the actual time the aircraft reaches a specific destination, passengers are eligible to get between €250 and €600, despite the fact that such an amount is considered too much by airlines, SchengenVisaInfo.com reports.

According to an earlier report by Politico, the Czech Republic, which recently took over the European Council presidency, hinted that such an issue is among the topics that will be discussed, according to Travel Tomorrow.

In addition, the report states that compensation rights have been in effect for more than 20 years and that airlines have been challenging them for almost as long.

In this regard, a report published by the Air Transport Association (IATA) revealed that refunds of unused tickets for a period from March to May 2020 amounted to a total of 9.2 billion euros in the European Union as well as in the United Kingdom.

The spread of the coronavirus has led governments of countries around the world to impose entry bans and other restrictions in order to stop the spread of the virus and protect the lives of citizens; however, such decisions have caused deep damage to the travel and tourism sector.

Recently, a large number of airlines have been forced to cancel or delay flights, mainly due to severe labor shortages, as well as strikes.

However, the airlines argue that now more than ever the rules need to be revised while adding that one of the main complaints is that the compensations are too high.

“I think everyone would agree that if you pay €50 for the ticket you get €300 back, that’s not correct. It doesn’t make any sense. underlined Thomas Reynaert, Managing Director of Airlines for Europe (A4E).

Plus, airlines say the delays don’t have that big of an impact on travelers, or at least not enough to warrant compensation.

“If you go from Lithuania to Portugal for €30 and you are stuck there for two days between flights, is it fair to only receive a few euros in compensation? We need to maintain the level of compensation and strengthen enforcement,” BEUC lawyer Steven Berger has pointed this out in this regard, as reported by Travel Tomorrow.

In this regard, the Competition and Markets Authority (CMA) and the Civil Aviation Authority (CAA) have called on airlines to treat travelers better amid ongoing flight cancellations.

At the same time, passenger rights organizations have pointed out that the increase in the number of cases that end up in court is mainly due to the refusal of airlines to pay, while adding that the rules must be better applied. than reduced.

Compensation for canceled flights within the EU up to €600

Source: SchengenVisaInfo.com

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